Last updated: JAN 2019


EDUCATION

University of California – Los Angeles (UCLA) GPA: 3.88
School of Arts and Architecture
Bachelor of Arts in Design | Media Arts
Minor in Film and Television

Dean’s Honor List (7 quarters)
Sept 2010 - March 2014

Awarded Chancellor’s Marshal 2014,
Latin Honors Cum Laude


University of Washington (UW)
Human Centered Design and Engineering Graduate Certificate
Fall 2016 - Spring 2017 

  • User Centered Design

  • Usability Studies

  • Prototyping


LEADERSHIP

Days For Girls International 
Board Member (Non-Profit)
Days for Girls is an international non-profit focused on providing access to sustainable feminine hygiene solutions and health education to women living in poverty. By doing so, they are eradicating poverty and empowering women to thrive like never before. I take tremendous pride in serving on the Board of an organization with such a powerful mission. Join me in making a difference.
 

Leadership Tomorrow Seattle
Class of 2018

Leadership Tomorrow is a competitive regional program that brings together a cohort of 80 leaders across the public, private, and non-profit sector for civic leadership development. With a focus on cultivating personal development and fostering cross-sector relationships, the program serves to ultimately strengthen the Puget Sound region.


CONFERENCES

Level-up: Building on a new Browser
Speaker, Edge Web Summit 2016
San Francisco, California


AWARDS

Microsoft OneWeek Hackathon 2015
Subtitling Extension: SubReadit
2nd Place, Consumer Category

Dean’s Scholarship Award
Three-Time Recipient
2011-2012
2012-2013
2013-2014

Adobe Campus Ambassador 2013-2014

Sports and Entertainment Business Network (SEBN) 
Vice President

UCLA Campus Events Commission
Student Gov, Media Production Staff


CERTIFICATIONS

Scuba Diving
PADI Advanced Open Water
PADI Dry Suit

Hong Kong AYP
Award For Young People - Bronze
Award For Young People - Silver


SOFTWARE PROFICIENCY

  • Mac Operating System

  • Windows Operating System

  • Adobe InDesign

  • Adobe Photoshop

  • Adobe Illustrator

  • Adobe Flash

  • Adobe Dreamweaver

  • Adobe Muse

  • Adobe Edge Animate

  • Adobe Premier Pro

  • Adobe After Effects

  • Final Cut Pro

  • Autodesk Maya

  • Cinema 4D (limited)

  • Microsoft Word

  • Microsoft Powerpoint

  • Microsoft Excel

  • Java (limited)

  • HTML5 & CSS3 (limited)


ADDITIONAL

  • Dual-Citizenship of the United States of America and Hong Kong.

  • Verbal proficiency in Cantonese and Mandarin (with some written Chinese.)

EXPERIENCE

White House Presidential Innovation Fellow

Serving the U.S. Department of Veterans Affairs
Jan 2019 - Present

  • Bring design thinking and digital transformation to help modernize government

  • Increase the usability and accessibility of Veteran services 

  • Drive cross-sector thought leadership to better serve our citizens

  • Learn more at www.PresidentialInnovationFellows.gov

Microsoft Corporation

Program Manager - Microsoft Education
July 2018 - Present

  • Education is the key to unlocking potential and empowering every student to thrive. I currently focus on bringing the power of Mixed Reality to expand the classroom. I run a nationwide program deploying Mixed Reality to 20 under-served schools and libraries across the country. By democratizing access to cutting edge technology, our product team is accelerating the future of learning, and empowering the next generation of thinkers and doers.

Program Manager - Social Good for Windows
April 2017 - July 2018

  • Microsoft’s mission is to empower every individual and every organization on the planet to achieve more. Today however, the world still faces towering challenges that prevent this dream for millions of people. Technology is a powerful tool that can supercharge progress, and giving back is in our DNA.

  • I'm spearheading a new initiative around Windows for Good, leveraging technology to solve high impact problems and harness the Windows platform and ecosystem to drive social progress. 

  • Develop and execute an engineering-led social business model, bringing social impact into the core business and deliver on driving core KPIs.

  • Build partnerships internally and externally with non-profits, change makers, and social engineers.

Program Manager - Cortana integration in Microsoft Edge
August 2014 - March 2017 (2.5 years)

  • Microsoft Edge is the first and only browser to have deep native integration with a personal assistant of its kind. I drove the end-to-end product vision and execution for integrating Cortana with Microsoft Edge - the new browser for Windows 10. 

  • I exercised a user-centered design approach, focusing on understanding customer pain points, user journeys, task completion, and habit formulation. Through our extensibility model, we were able to leverage powerful new experiences as AI and Bing’s Satori Knowledge Graph becomes increasingly sophisticated -- ultimately delivering new emotional, and personal, front-end user experiences.

  • I executed with a high level of product craft, working closely with cross-team and cross-product partners to achieve a consistent and seamless user experience across Windows and the Microsoft ecosystem.

 

NASA / Jet Propulsion Laboratory

Human Interfaces Design Intern
September 2013 - December 2013

  • Design next generation interface controls for NASA’s Human Robotics Systems (HRS). Stimulate space exploration and support discovery through optimization of robotic interfaces, human centric research and human computer interaction.

  • Conducted primary user-research with rover drivers and scientists to understand how to best design new systems which enable remote scientific discovery.

  • Work closely with engineers and researchers to pilot, test, and prototype new form factors for these systems using various AR/VR technologies. 
    Learn more: Human Interfaces Group

 

Adobe Systems 

Design and Digital Media Intern
June 2013 - August 2013

  • Bridge the gap between the consumer and the product by producing instructional learning content.

  • Create interactive experiences to facilitate product understanding on heavily trafficked help pages.

  • The Adobe Printing Help page receives over 5.5 million monthly views. Using Edge Animate and emerging web tools, I created a printing animation to mitigate learning curve and increase usability.

 

GOOD Worldwide, LLC

Video Production Intern
Jan 2013 - April 2013

  • Develop and produce original video content to elevate community initiatives and programming at GOOD (including video mash-ups, viral videos and YouTube content)

  • Innovate a multi-media platform for the LA River Revitalization project - a huge community-wide collaboration to rejuvenate the landscape of LA through 2050.
     

The Walt Disney Company

Disney Theatrical Group (NY) - Creative Services Summer Associate
June 2012 - August 2012

  • Designed print, web and digital media for Disney’s Broadway hit musicals including The Lion King, Mary Poppins and Newsies.

  • Redesigned their Facebook presence, my The Lion King cover photo attracted over 1000+ ‘Likes’ overnight with a marketing exposure of over 2 million page subscribers (www.facebook.com/TheLionKingUSA).

  • Pioneered new signage for The Lion King’s Box Office and other branding assets.

  • Creative development for potential new Disney Broadway productions (intern project).
     

The 26th Annual JazzReggae Festival

Art Director
Oct 2011 - June 2012

  • JazzReggae is the largest student-run festival nationwide - attracting over 30,000 spectators. I orchestrated all visual elements including: graphic design, marketing, installation art, publicity, concert visuals, live art and galleries.
     

Film and Photography Society (FPS) 

Special Effects Editor
Sept 2012 - Present

  • Work with a group of talented students to write, produce and direct short films. 
    Together, we submitted several films to Campus Movie Fest (a nationwide film competition).

  • Work closely across entertainment professionals and on set.


UCLA Undergraduate Science Journal

Design Editor
Sep 2011 - Jun 2012

  • Design the Special 25th Edition Cover to Cover

  • Held seminars to teach undergrads how to create professional scientific publications.
     

Hong Kong Discovery

Summer Intern
Jun 2011 - Aug 2011

  • Redesigned their company profile, produced over 20 promotional web advertisements. 

  • Created a variety of info-graphics for their monthly periodical.
     

The Daily Bruin & PRIME Magazine 

Design Intern
Oct 2010 - Jan 2012

  • Collaborate with the writers and illustration artists to create dynamic and engaging spreads for UCLA’s campus newspapers and lifestyle magazine.